My water heater is making a rumbling noise. What does this mean?
The rumbling noise is due to sediment build-up inside the water heater. Start by draining the water heater—step-by-step directions should be in the instructions that came with the water heater. If this doesn't help, the water heater will probably need to be replaced soon.

The flexes (the flexible metal pipes) on my water heater are covered with green-and-white build-up, and they look like they're corroding. What does this mean?
There is a slow leak at the flexes, and constantly drying water causes the build-up. These flexes need to be replaced.

Does my water heater need to be strapped?
The State of California requires that all water heaters be strapped with a proper earthquake strapping kit.

Why does my toilet sound as though it's still running water a few minutes after being flushed?
When a toilet has been flushed but is still running water, the seal is probably too worn. The fill valve is trying to refill the tank to the proper levels. Call us for a free estimate!

My sink is clogged. Do you recommend using the liquid clog removers you can purchase at any store?
Yes, you can use any liquid clog remover, although it sometimes does not solve the problem completely, and the drain will need to be snaked by a plumber.

My faucets and showerheads have low water pressure. What can I do for more pressure?
Start by removing the faucet or showerhead aerators so you can clean out or flush the pipes. If this doesn't help, your house probably needs to be re-piped.

The shut-off valves under the sink or toilet won't turn. How can I fix this?
The shut-off valve needs to be replaced with 1/4 turn ball stops.

I've noticed that a water ring is appearing in my toilet. I've tried toilet cleaner and scrubbing it out, but nothing seems to work. What should I do?
Try going to your local hardware store and buying a pumice stone to scrub out the ring. Don't worry—it won't damage your toilet bowl.